Here you can request to add new satellite or report data changes to current satellites listed in the data file.
Please allow ample time for updates to be listed on the download section of our website.
If your inquiry is URGENT (or you want an updated file for SatHawk 3000), please pay a $40 fee to request the file update. Please allow 3 days for delivery
Once you make your payment, come back to this page and enter your request below.
After filling the information below, print the page then fax it to 1-614-529-6770
Please note, that if we don't receive payment for your request, we will assume it is not urgent and the update will not be mailed to you.
The URGENT request dataset update will be emailed to you upon payment.
My request if URGENT
Yes (please pay $40 fee above. Required also for all SatHawk 3000 meters update requests)
NO (Free)
Order # or Shopper ID #
Name:
Email address:
Inquiry Type:
Satellite Name:
Satellite Longitude:
What region we should add this to?
Provide some additional information about the satellite equipment/data you are working with:
SatHawk Meter Model
5000 4000 3000
SatHawk Meter Serial Number
SatHawk Datafile Version you are using: Make sure you have the latest version loaded.
Transponder Freq:
Polarity:
V H LH RH
Symbol Rate (ks/s):
LNB Local Oscillator Freq:
22KHz required?
FEC
DVB/DSS
My inquiry is:
Memo:
SatHawk Meters are manufactured by
Lacuna Systems LTD. of the UK
USA ORDERS !
Shop 24hrs/day securely online
or call us Toll-Free at 1-888-519-9595
Local pickup is available during these business hours: